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Returns and Refunds

Returns and Refunds：


  • All sales are considered final sale. No trial service of any merchandise is to be provided. Once the package is opened, merchandise cannot be returned for non-quality reasons.

  • All returned merchandise must be in the original condition when sold and accompanied by the original proof of purchase. Merchandise that are improperly stored, altered, used, damaged due to wear and tear (including but not limited to size modification, washing, leather oiling, etc.), will not be returned.

  • Product quality problems caused by unauthorised repairs, misuse, negligence, abuse, accidents, alterations, incorrect installation, or tearing, altering of labels and anti-counterfeiting marks, etc. will not be returned.

  • Merchandise with free gifts, combined sales products, gift packs, and packages cannot be partially returned

  • Buyer will have to bear the cost of freight when returning merchandise to Noda Coffee as a result of non-quality related issues.When returning goods, please be sure to return the original packaging, with original box and bags; accessories, labels, instructions, original proof of purchase, delivery note, and invoice. 

  • If the returned goods are missing the original delivery note, the express delivery receipt or the package is damaged / lost, return and exchange will not be processed/accepted even during the return period.